Product and service warranty
Obviously, when you choose the highest quality products, you also expect the best warranty. This is why our warranty does not just cover our products, but also the work of our service engineers. In addition to meeting our own warranty conditions, we also meet Caterpillar’s. This enables us to give you full security for your engines - guaranteed.
When you buy products or services, you want to be sure that you are making the right choice. We guarantee that all servicing will be carried out by highly qualified service engineers. In addition to the warranty on the products you buy, you also receive a warranty on the work that we carry out. When it comes to spare parts, we only use original Cat spare parts, ensuring that you get the same high quality, even after repairs.
The Caterpillar warranty protects you against faulty products of certain types or products manufactured within a certain time period. When combined with the Zeppelin warranty, this eliminates all your concerns. Still in doubt? You can also select an expanded warranty or a special industry warranty.
If you should experience that the service or the product received does not comply with what you have purchased or agreed upon, you can always file a complaint with us.
Just complete one of the forms below and we will process your complaint as soon as possible.
If you have questions or need advice.
You can contact us on weekdays from 8.00 - 4:00 PM (fridays untiltil 3:30 PM)
We will answer within 24 hours.