We will do everything we can to ensure a smooth transition for you as a customer. However, you may unfortunately experience longer response times during this period, and we apologize for any inconvenience.

During April, we will close all ongoing orders for service and spare parts in our current system. This includes both completed work and ongoing orders that will continue to be processed throughout April.
For you as a customer, this may result in receiving two invoices for the same order—one from the old system and one from the new system. This will not result in double billing.
For orders invoiced in both systems, invoices from the new system will include the order number from the old system as a cross-reference.
If you have any questions or comments regarding your invoice, please feel free to contact:
Power Systems: +45 3688 0100
Construction: +45 7025 2211

Going forward, all suppliers must submit invoices electronically to: GLN / EAN: 05746000002334

If electronic submission is not possible, invoices may be sent as PDF to: ZDK.invoices@zeppelin.com

The above applies to all invoices submitted after 25 April 2026.

Important – Reference Requirement
It is essential that our PO number is included in the invoice reference field.
The PO number will be provided by our employees when placing orders.
Invoices without a valid PO reference cannot be processed.

You can, of course, continue to enter into agreements with us. To minimize the risk of IT-related disruptions affecting our customers, we are preparing manual processes so that sales and service can continue during week 18, when our current system is offline.
We recommend that you already now plan any upcoming purchases of spare parts or scheduled service to minimize impact, or alternatively place new orders after May 6, when our systems are fully operational again.

If you have an urgent matter, we are, of course, ready to assist and find the best possible solution.