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Warranty

  • Safe choice
  • Warranty on products and services
  • Complete security

When you choose products of the highest quality, you naturally also expect the best guarantee. That is why we offer you a guarantee, not only on our products, but also on the work of our service engineers. In addition to meeting our own warranty conditions, we also meet Caterpillar’s. This allows us to guarantee you full safety for your engines.

ZEPPELIN DENMARK GUARANTEE

When you buy products or services, you want to be sure that you are making the right choice. We assure you that all service will be performed by highly qualified service engineers. In addition to a guarantee on the purchased products, you also get a guarantee on the work we carry out. When it comes to parts, we use only genuine Cat parts, ensuring you the same high quality even after repair.

CATERPILLAR WARRANTY

The Caterpillar warranty protects you against defects in products of a specific type or in products manufactured within a specific period. Combined with the Zeppelin warranty, this will take all your worries away. Still in doubt? You can also choose an extended warranty or a special industrial warranty.

COMPLAINT

If you find that the service or product you have received does not correspond to what was purchased or agreed, you can always contact us with your complaint. Fill in one of the forms below and send it to us, and we will process your complaint as soon as possible.

 

WARRANTY CLAIM FORM CAT
WARRANTY CLAIM FORM MAK

Contact us

Otto H. Andersen oprettet

Otto H. Andersen

Technical Communicator MaK

Service, Service Support - MaK

+45 21 75 12 68

otto.h.andersen@zeppelin.com

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Niels Poulsen

Technical Inspector MaK (El)

Service, Service Support - MaK

+45 29 25 49 46

niels.j.poulsen@zeppelin.com

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Børge H. Jørgensen

Service, Service Support - Cat

+45 21 41 17 90

boerge.h.joergensen@zeppelin.com

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Dorte B. Jensen

Service, Service Support - Cat

+45 20 18 14 95

dorte.b.jensen@zeppelin.com

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Thomas Brandt

Technical Support MaK

Service, Service Support - MaK

+45 21 75 95 45

thomas.brandt@zeppelin.com

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Lars H. Jørgensen

Service, Service Support - Cat

+45 21 60 43 93

lars.h.joergensen@zeppelin.com

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Søren Noer

Service, Service Support - Cat

+45 23 25 46 89

soeren.noer@zeppelin.com

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Jan S. Andersen

Service, Service Support - Cat

+45 21 0 55 09

jan.s.andersen@zeppelin.com

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Karsten W. Nielsen

Service, Service Support - Cat

+45 20 32 82 79

karsten.w.nielsen@zeppelin.com

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Per R. Hansen

Service, Service Support - Cat

+45 20 14 01 40

per.r.hansen@zeppelin.com

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Michael Mogensen

Service Manager - Cat

Service, Service Manager - Cat

+45 21 22 22 43

michael.mogensen@zeppelin.com